Attach transcription to notification email
Would be a breeze if you could attach the transcript of the recorded message to the notification email. So you can see already preselect if message is urgent
Before a vox is submitted allow the user to attached an image or video - the idea being that a customer might want to show and image where a fault can be seen or something else to support their vox
Notes or internal comments
Ability to add notes or internal comments to individual voxes that the user can't see and doesn't receive.